The Voice Every Radio Knew
My mother worked nights for the Kessler County Sheriff’s Office for thirty-four years. Eleven at night to seven in the morning, in a room in the courthouse basement with no window. She started in 1987, when I was two. She retired in 2021.
She was the night dispatcher. She was the voice that picked up when you dialed 911 after dark, and she was the voice on the radio that told the deputies and the fire trucks and the ambulance where to go.
I did not think of it that way. I thought of it as the reason there was tinfoil over her bedroom window. I thought of it as the reason Dad made supper, and the reason I had to be quiet in my own house until three in the afternoon, and the reason she missed every Friday night game I played from seventh grade on, because Friday nights were the bad nights and she never once asked off.
In fourth grade we had a day where you stood up and said what your parents did. Lori Vogel’s mother was a nurse. Somebody’s dad drove for the co-op. I said my mother answered the phone at the sheriff’s.
A boy in the back said, “So she’s a secretary.”
I said, “I guess.”
I guessed that for about thirty years.
I left the county at nineteen. I sell commercial heating and cooling out of an office up in Burnsville. I have a title with the word regional in it. Somewhere along the way I decided that my mother had spent her whole life in a chair in a basement, and that I had done better.
The first time I met my wife’s parents, her father asked what my folks did. I said my dad farmed. I said my mom worked for the county. He asked doing what, and I said, “Oh, she just answered phones.”
I said it like an apology.
When she retired, they had cake for her in the courthouse. I came late and left early. I had a sales dinner. I remember the room was a lot fuller than I expected, and I remember not asking why.
So I will tell you exactly what I was thinking on County Road 6 at the thirty-five minute mark, and it was not noble.
I was thinking that she was nobody to this kid. An old woman with a paper license and a pan of bars. I was thinking that I was the one with the good job and the good shoes, and that it was on me to fix it, and I had my phone in my hand to call someone.
I did not know who to call.
That is the truth. I had been gone twenty-two years, and I did not know one phone number in that county that was not hers.
At forty minutes he got out with his ticket book.
He took his time walking up. He stood in front of her with his feet apart and flipped the cover back.
“All right, ma’am. I’m writing you for impeding traffic, and for no valid license in your possession. The computer isn’t giving me what I want on this.” He flicked the yellow paper with his fingernail. “And since I can’t verify you’re licensed to operate this vehicle, I’m going to have it towed. Your son can call somebody to come get the two of you.”
I was a medic for 34 years. Dispatchers don’t get enough credit.